Overcoming Virtual Team-Building Challenges WHEN you need to buy a home in a very tight housing market, you’re willing to settle for a kitchen that’s not perfect or a backyard that needs work. In a very tight labor market, we often settle for a person who doesn’t fit our culture, and we take on the […]
Protect Your Culture SOONER OR LATER, all leaders confront the tough decision of what to do about a toxic team member. Company culture, morale, high-performance teamwork, and productivity are at stake. It is the moment of truth for these leaders: Should I take action or tolerate the toxic behavior? Do we walk our talk, or […]
Lessons Learned from 28 Years WHAT makes a successful manager? For years I dodged the question. The answers, I thought, were always unique to the person. And while I believe that is true, there are some patterns I’ve noticed. I love the work I do. And since 1992, I’ve coached well over 1,000 managers, senior […]
Listen to this week’s interview by M&A Unplugged: Get Connected to Your Purpose and Passion. Talk about brother from another mother, Dean Newlund is just THAT guy. Not only is he a devoted wine drinker, but he is a craver and creator of karmic culture. If you want to get your team all on the […]
To Brand Is To Serve HOW MANY TIMES have you been bored to death by a presentation that was long and way too detailed? Or read a mission statement that highlighted the company’s experience, education, and know-how with little mention of the customer? Or, felt the brand of an organization was confusing as it tried […]
How simple truths, unite. OUR ATTENTION goes to what is visible. I see the flowers and weeds in my garden, but I don’t see the roots and the soil. Or in business: I see written comments from our customers describing slow response times, but I don’t see the KPI’s or job descriptions that don’t spell […]
T’is The Season for Self-Reflection FOR THE FIRST TIME in years, families and friends are re-examining their relationships just as companies, organizations, and governments are re-examining why they exist. Gone are unconscious connections replaced by the choice to connect or not to connect. Before COVID many relationships were supported by routine, habit, and convenience. Like […]