Overcoming Virtual Team-Building Challenges WHEN you need to buy a home in a very tight housing market, you’re willing to settle for a kitchen that’s not perfect or a backyard that needs work. In a very tight labor market, we often settle for a person who doesn’t fit our culture, and we take on the […]
Protect Your Culture SOONER OR LATER, all leaders confront the tough decision of what to do about a toxic team member. Company culture, morale, high-performance teamwork, and productivity are at stake. It is the moment of truth for these leaders: Should I take action or tolerate the toxic behavior? Do we walk our talk, or […]
Lessons Learned from 28 Years WHAT makes a successful manager? For years I dodged the question. The answers, I thought, were always unique to the person. And while I believe that is true, there are some patterns I’ve noticed. I love the work I do. And since 1992, I’ve coached well over 1,000 managers, senior […]




