MEET THE MFI TEAM

AT MFI, IT’S ALL ABOUT SMART, TALENTED, PASSIONATE PROFESSIONALS WORKING HARD TOGETHER

to deliver truly effective purpose-centered leadership development services. We simply combine the best of business strategy, learning content, neuroscience, and interactive delivery methods to deliver amazing results.

Our team works and lives by these principles:

  • Courage: We will not step over anything.
  • Accountability: We will do what we say.
  • Fun: We will bring a playful energy, for if it isn’t fun we shouldn’t be doing it.
  • Excellence: How we do one thing is how we do everything.
  • Teamwork: If we are to help our clients grow, we must grow ourselves by helping each other.
  • Simplicity and clarity: Seek clarity, not perfection.

DEAN NEWLUND

FACILITATOR / PRESENTER / EXECUTIVE COACH / TRAINER / AUTHOR

Expressive. Driven. A visionary.

“I develop executives, help create their visions, and execute on plans.”


Dean Newlund is a loyal, trusted partner to today’s top executives. He helps leaders tap into their purpose, create and articulate their vision, lead with courage, and grow a culture that others flock to.

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JOANNE NEWLUND

COACH / FACILITATOR

Creative. Intellectual. Intuitive. A listener.

“I help bridge the emotional aspect of instinct with the intellectual response of analysis. This is how you become a 21st century leader, a transformational leader.”


Joanne Newlund helps individual leaders and their teams understand, use, and perfect their leadership by bridging instinct and analysis in decision-making and team building. In other words, she teaches leaders to combine thinking and feeling in order to be more effective and efficient.

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MANON DULUDE

FACILITATOR / PRESENTER / EXECUTIVE COACH / TRAINER / AUTHOR

Psychotherapist. Coach. Develops whole people.

“I assist emerging leaders to c-suite professionals in being aware of their presence and of their relationship style to enhance their contribution.”


Manon Dulude’s background as a psychotherapist makes her an excellent choice for individuals and teams seeking to explore the ways in which they can build traits such as courage, humility, collaboration, drive, temperance, impulse and self-regulation in order to become the leaders they dream to be. Her whole-person approach is based on the acknowledgement that individuals are not broken needing to be fixed. Rather, she sees people as whole, capable and strong.

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CHRIS LARSON

VP OF CLIENT LEARNING AND DEVELOPMENT

Conceptual. Empathetic. A researcher and innovator.

“I identify the root cause issues that are impairing performance, then create and employ customized training solutions that create lasting impact.”


Chris Larson’s background in science and problem-solving, coupled with his knowledge of and passion for cognitive neuroscience, makes him an excellent choice for teams willing to dig in and do the difficult, long lasting and ultimately, profitable work.

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SUSAN KLEIN, MCC

MASTER CERTIFIED COACH / FACILITATOR / EDUCATOR

Inquiry-based educator. Trusted partner. Matriarch of coaching.

“I work with executives, managers, business owners and physician leaders to deepen their leadership competencies and achieve their organizational and personal goals with sustainable, high-impact results.


For more than 32 years, Susan Klein has helped physician leaders and executives sharpen their purpose and acquire the credentials they need to become transformational leaders. An integral player in the history of professional coaching, Susan’s life purpose is supporting people in having joy and fulfillment in their work and personal life.

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Todd Gibbs, PH.D.

With over twenty-five years of professional experience, Todd has been ceaselessly committed to promoting positive change in individuals, groups, and organizations. He integrates his capacities for strategic thinking and creativity with a kind and compassionate heart to help others relinquish the status quo in order to identify and pursue valued opportunities for greater awareness and growth. He brings extensive experience at the highest level in research and analysis and harnesses these capabilities to ensure his clients gain access to emerging knowledge regarding individual and organizational effectiveness.

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MELISSA BROWN

OPERATIONS LEADER

Motivated. Ambitious. A doer and problem solver.

“It is so rewarding to see the ultimate results of each layer of our work. Teams really do change. And it takes all of us.”


You’re struggling. You might be thinking about hiring a coach. “That one” who can solve all of your problems with a few Zoom sessions and collaborative workbooks.

But really, the truth is, for lasting change and return on investment, you need more.

And we’ve got more. An entire team, in fact, that’s here for you every step of the way.

More about Melissa

JANE LAWSON

Coach / Facilitator

Jane Lawson is a seasoned veteran in the field of Leadership and Executive Coaching. She has extensive credentials and experience in the field of behavioral sciences, communication and competencies for leadership success.

For over fifteen years, Jane has been partnering with business leaders in Fortune 50+ companies as a coach and strategic business advisor. Her coaching and consulting experience ranges across all business sectors and functions. She has guided clients through two or more step level leadership transitions, organizational acquisitions, restructuring and downsizing initiatives, all within a context of personal and professional development..

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Karine Jaffredo Baltzley

Coach / Facilitator / Educator

Karine is an executive coach and educator with 15 years of experience in global leadership. Whether in a classroom or through individual coaching, she is committed to support leaders in developing authentic leadership, executive presence and global competence, by focusing on key leadership mindsets and behaviors to maximize their effectiveness, impact and influence throughout their organization.

Karine became passionate about women’s leadership, global leadership and intercultural competence working with leaders around the world, across diverse industries and in some challenging contexts. Her various corporate positions gave her the opportunity to work in over 40 countries across Europe, North America, South America, the Middle-East, Africa and Asia.

More about Karine

JOANNE MATTHEWS

FACILITATOR / PRESENTER / BUSINESS DEVELOPMENT COACH

Focused communicator.  Goal-getter. In the trenches with you.

I help my clients identify the ‘one big thing’ that will propel their efforts with purpose and intentionality. My mission in life is to get everyone focused because, from focus comes the competitive advantage every leader wishes to achieve.”


Joanne Matthews’ background as a marketing and sales executive makes her an excellent choice for leaders and teams. She has been in the trenches. She knows what the challenges are. She understands the stakes and the work it takes to make real, lasting change.

More about Joanne

Eric Aebi

Workshop Facilitator for US and Global Teams

Eric’s facilitations are highly edging, dynamic and follow a “learn by doing” process where participants practice skills just as soon as they learn then. He has worked with teams from around the world and brings great insight into adult learning and behavior change.

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Chris Aird

Chris has over 25 years’ experience in leadership and is passionate about developing people and helping them find their purpose and their potential.

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NEYSA McLAUGHLIN

ADMINISTRATIVE ASSISTANT

Responsive. Organized. An executor.

“I am the glue that holds the MFI ship together. I have a passion for helping people.”

Neysa McLaughlin is a logistical liaison. Her excellent communication and detail-oriented nature keep teams on track toward achieving their goals.


You’re ready to do the work to improve your team.

Now there’s schedules to accommodate. Events to plan. Travel to organize.

Don’t feel overwhelmed.

At Mission Facilitators International, our first step is building the team that you need to get it all done. We’re here for you every step of the way.

More about Neysa

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