The BRAVE Leader: How to Build Connection, Adapt to Change, and Strengthen Resilience Across Generations

Multi-generational group of professionals working happily together

For the first time in history, five generations are working side by side. Baby Boomers are extending their careers, Gen Xers are leading in senior roles, Millennials are now the largest part of the workforce, and Gen Z is redefining how and why work happens. According to Gallup, Millennials will make up 75% of the global workforce […]

How to Become the Kind of Manager Every CEO Wants on Their Team

Photo of manager collaborating with team

When we were asked to create a guide for new managers, we decided not to start with theory or trends. Instead, we reviewed data from dozens of Leadership 360 Assessments we’ve conducted for CEOs and senior leaders across healthcare, manufacturing, nonprofits, and tech. The patterns were unmistakable. Across industries, geography, and company size, CEOs consistently […]

How Culture Becomes the Best Customer Service Strategy—My Conversation with Jamie Henriod

By Dean Newlund. I’ve been looking forward to this conversation for over two years. On a recent episode of the Leadovation podcast, I finally sat down with my friend and former Zappos executive, Jamie Henriod. We’ve collaborated in the nonprofit world and had countless off-the-record talks about culture and leadership. But this one, focused on the intersection […]

AI as a Truth Serum

Photo of AI expert Greg Shove

By Dean Newlund. How Leaders Can Harness Artificial Intelligence Without Losing Their Humanity We’re in the midst of an AI gold rush. Across boardrooms and C-suites, leaders are urgently asking: What should we do with AI? But amid the excitement, most organizations are missing a critical point—AI doesn’t fix dysfunction; it exposes it. In this […]

Midlife, Meaning, and the Rise of the Modern Elder

Photo of Chip Conley

By Dean Newlund. On a recent episode of the Leadovation Podcast, I had the privilege of sitting down with Chip Conley, a man who has not only transformed industries but is now redefining what it means to grow older with purpose. Chip’s story, and the creation of the Modern Elder Academy (MEA), isn’t just inspiring—it’s a […]

The Blessing, the Curse and the Solution for Working at a Highly Purposeful Organization

Female employee with laptop smiling

By Dean Newlund. Working for a company with a bold social or health mission feels like stepping into a sun-drenched room. People show up eager, hopeful, and ready to pour their whole selves into the cause. That energy is the blessing. It can also become the curse when day-to-day reality — budgets, deadlines, clashing styles […]

Why Some Executives Fail with Coaching—And How to Avoid It

By Dean Newlund.  Executive coaching has never been more popular—or more necessary. With today’s accelerating pace of change, rising complexity, and relentless performance demands, leaders are turning to coaching in record numbers, drawn by the promise of transformation, clarity, and growth. Coaching has become a strategic resource and, in many cases, necessary for those seeking […]

How to Solve Organizational Misalignment: Practical Strategies for Leaders

The Hidden Cost of Organizational Misalignment – and How to Fix It When teams aren’t aligned, productivity drops, communication breaks down, and company goals feel out of reach. Organizational misalignment can lead to confusion, inefficiencies, and a lack of direction—frustrating both leaders and employees. The good news? There are proven strategies to realign your organization […]

Remote Leadership Strategies: Building a Collaborative Culture in the Hybrid Era

Creating Connection in a Hybrid World: A Leader’s Guide As hybrid and remote work become the norm, leaders face unique challenges in building cultures of belonging, clarity, and collaboration. However, these challenges present opportunities for leaders to encourage meaningful connections, clear communication, and a resilient work environment. Here’s how leaders can address these critical needs. […]

Strategic Planning for Mid-Sized Healthcare Organizations: Turning Vision into Daily Impact

Strategic planning can feel like just another item on an already overwhelming to-do list. But here’s the truth: for mid-sized healthcare organizations, it’s one of the most powerful tools you have to take control of your future. In an industry full of external pressures—regulations, insurance reimbursements, and partnerships with independent providers—it’s easy to feel like […]