How to Become the Kind of Manager Every CEO Wants on Their Team

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When we were asked to create a guide for new managers, we decided not to start with theory or trends. Instead, we reviewed data from dozens of Leadership 360 Assessments we’ve conducted for CEOs and senior leaders across healthcare, manufacturing, nonprofits, and tech. The patterns were unmistakable. Across industries, geography, and company size, CEOs consistently […]

How Culture Becomes the Best Customer Service Strategy—My Conversation with Jamie Henriod

By Dean Newlund. I’ve been looking forward to this conversation for over two years. On a recent episode of the Leadovation podcast, I finally sat down with my friend and former Zappos executive, Jamie Henriod. We’ve collaborated in the nonprofit world and had countless off-the-record talks about culture and leadership. But this one, focused on the intersection […]

AI as a Truth Serum

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By Dean Newlund. How Leaders Can Harness Artificial Intelligence Without Losing Their Humanity We’re in the midst of an AI gold rush. Across boardrooms and C-suites, leaders are urgently asking: What should we do with AI? But amid the excitement, most organizations are missing a critical point—AI doesn’t fix dysfunction; it exposes it. In this […]

Midlife, Meaning, and the Rise of the Modern Elder

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By Dean Newlund. On a recent episode of the Leadovation Podcast, I had the privilege of sitting down with Chip Conley, a man who has not only transformed industries but is now redefining what it means to grow older with purpose. Chip’s story, and the creation of the Modern Elder Academy (MEA), isn’t just inspiring—it’s a […]

How to Solve Organizational Misalignment: Practical Strategies for Leaders

The Hidden Cost of Organizational Misalignment – and How to Fix It When teams aren’t aligned, productivity drops, communication breaks down, and company goals feel out of reach. Organizational misalignment can lead to confusion, inefficiencies, and a lack of direction—frustrating both leaders and employees. The good news? There are proven strategies to realign your organization […]

Remote Leadership Strategies: Building a Collaborative Culture in the Hybrid Era

Creating Connection in a Hybrid World: A Leader’s Guide As hybrid and remote work become the norm, leaders face unique challenges in building cultures of belonging, clarity, and collaboration. However, these challenges present opportunities for leaders to encourage meaningful connections, clear communication, and a resilient work environment. Here’s how leaders can address these critical needs. […]

Empowering Leadership: Christine Whitney Sanchez Honored with 2024 Excellence in Leadership Award

At Mission Facilitators, we believe that leadership is about more than just guiding organizations; it’s about cultivating a culture that empowers people to thrive in an ever-evolving world. This philosophy is at the heart of our mission, and it’s why we established the Excellence in Leadership Award—to recognize those who have made significant contributions to […]

The Leadership Spotlight: How Others Watch and Learn from Leaders’ Behaviors

The Leadership Spotlight: How Others Watch and Learn from Leaders' Behaviors

Leaders influence company culture, employee morale, and overall team dynamics. However, they often underestimate the extent to which their actions are observed and emulated by their employees.  What are the blind spot leaders have regarding the influence of their behaviors and the impact on organizational culture?  And what are the practical tips for leaders to […]

Empathy in Leadership: How Leaders Can Truly Understand the Employee Experience

Understanding the employee experience is crucial for effective leadership. We explore how empathy can bridge the gap between leaders and their teams, creating a supportive and engaging work environment. The Importance of Empathy in Leadership Empathy goes beyond standard supportive measures. It involves active listening and personal interactions. Examples include writing personal notes to employees, […]

Never Stop Learning: The Value of Professional Development in Today’s Business

In today’s rapidly evolving business landscape, where technological advancements and market demands are in constant flux, the importance of continuous professional development (CPD) cannot be overstated. It’s more than a pathway for individual career progression; it’s a cornerstone of organizational resilience and success. This blog delves into the comprehensive benefits of professional development and outlines […]