How to Influence in Fear, Chaos, and Uncertainty

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How to Influence in Fear, Chaos, and Uncertainty (1 of 3) by Dean Newlund, CEO ANY LEADERSHIP development training would be incomplete if it didn’t address the ubiquitous question asked by managers near and far: How do I influence without authority? Leaders with authority influence differently than those with no authority. Most culture change consultants […]

What’s the Long Term Effects of Stress

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USRS: Unpredictable Stress Release Syndrome THE EARTH gives up trying to hold back the pressure from below as hot water and steam spits out of the ground at the Badlands National Park in South Dakota. Society’s reaction to the recent pent-up isolation, uncertainty, and fear are like the geothermic eruptions in the Badlands: Unpredictable, uncharacteristic, […]

What Makes a Successful Manager

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Lessons Learned from 28 Years WHAT makes a successful manager? For years I dodged the question. The answers, I thought, were always unique to the person. And while I believe that is true, there are some patterns I’ve noticed. I love the work I do. And since 1992, I’ve coached well over 1,000 managers, senior […]

Do We Expect The Right Things From Our People?

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Creating Human-Centric Expectations SINCE the dawn of the scientific revolution, humans have sought to control their external environment. Yet, our environment around us influences behaviors and decisions much more than we are aware of. A couple of examples: To protect itself from predators, the cuttlefish can completely change its color to match its environment in […]

Learning Foundations

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How Leaders, Teams, and Organizations Learn and Grow AFTER 28 years of working with thousands of leaders, teams, companies, non-profit organizations, government agencies and municipalities, school systems, and universities in the US and 19 companies, we’ve observed a few patterns in how learning occurs. Behavior follows perceptions. Leaders who successfully change their behavior first change […]