Redefining Leadership Post CovId-19 WHEN LEADERS avoid conflict, accountability, and setting a bold vision, they become facilitators of consensus. By favoring the safer parts of leadership – listening, encouraging, supporting – these leaders silence their unique perspectives and skills. Creating a safe space for others to engage is paramount. But sometimes, the pendulum swings too […]
Start by Leading Yourself GREAT leadership can be developed with the willingness to change, self-awareness, courage, and a commitment to translate knowledge into action, ideas into habits. Great leadership is all about improving employee performance through setting a compelling vision and guiding people toward it. We’ve designed a 30-day program with a different focus each […]
Protect Your Culture SOONER OR LATER, all leaders confront the tough decision of what to do about a toxic team member. Company culture, morale, high-performance teamwork, and productivity are at stake. It is the moment of truth for these leaders: Should I take action or tolerate the toxic behavior? Do we walk our talk, or […]
Influence with the Right Style (3 of 3) by Dean Newlund, CEO HISTORY IS A GREAT teacher. Employee productivity went up during the great recession because the underlying message was “work harder to keep your job.” As the economy rebounded, the power shifted, and employees said, “reward our sacrifice, or we’ll slow down or quit.” […]
The Neuroscience of Influence (2 of 3) by Dean Newlund, CEO INFLUENCE: The actions taken to change the behavior of another person. Last week, I wrote that humankind’s story can be summarized as “the struggle to influence.” As long as humans have wanted to connect with and get something from other people, we’ve devised ways […]
How to Influence in Fear, Chaos, and Uncertainty (1 of 3) by Dean Newlund, CEO ANY LEADERSHIP development training would be incomplete if it didn’t address the ubiquitous question asked by managers near and far: How do I influence without authority? Leaders with authority influence differently than those with no authority. Most culture change consultants […]
How to Respond to Elevated Stress Tragedy happens, even during a year of unusual stress. While the Pandemic rages, businesses “pause” and we get ready for a new President, loved ones still die as they do in any year. This year, however, those tragic losses are more difficult because of the unusual stress of this […]
Creating Human-Centric Expectations SINCE the dawn of the scientific revolution, humans have sought to control their external environment. Yet, our environment around us influences behaviors and decisions much more than we are aware of. A couple of examples: To protect itself from predators, the cuttlefish can completely change its color to match its environment in […]
Game Plans for Success SO MANY PEOPLE are given the title of a leader when they don’t have experience or education with what it means to be a leader. This ‘sink or swim’ approach can work, but it often takes a long time for a leader to understand what their role is and how best […]
We Manage The Way We Parent AT WORK, we performance-manage our employees the way we parent our kids at home. You want your child to take initiative to do their homework, complete their chores and treat their siblings with respect, so you create the conditions for them to behave in these ways; You reinforce how […]