It’s Not What You Say But How You Say It

improving productivity

If your style doesn’t match the needs of your audience, don’t bother.

COMMUNICATION IS THE LIFEBLOOD of any business or team. But if your style rubs others the wrong way they won’t listen to the content of your message. Communication agility is key. Here are the major styles to be aware of and how have style agility

Analytical: Look for a slower pace, business like person who is time conscious, focused on facts and data, likes to be right and dislikes making decisions.
Respond by: Slow down. Use facts and historical data. Make them right. Give guarantees. He or she may need the weekend to decide.

Driver: They are fast paced people, focused on results; time conscious, likes control and not good at listening. They dislike idle chatter and actions that don’t show a result.
Respond by: Be professional with these people. Plan ahead. They want results, now! Give them options so they can be in control. Reduce chit-chat.

Expressive: They are fast paced personalities who enjoy variety, big picture projects and recognition. They dislike a lot of detail work.
Respond by: Give these people recognition and approval. Use words like “gut”, “intuition” “feel” when asking them to consider your ideas.

Amiable: They are slow paced people who are excellent at building relationships, listening, sharing their person life. They dislike taking big risks and stuffy, impersonal conversations.
Respond by: Establish a personal relationship. Give personal guarantees. Occasionally reconnect with the Amiable to uncover hidden issues.

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Good communication is as stimulating as black coffee, and just as hard to sleep after.

– Anne Morrow Lindbergh