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The ASU Virginia G. Piper Center for Creative Writing
Overview
A New Higher Ed/Arts Team Builds a Strategic Plan
Industry:
HIGHER EDUCATION & THE ARTS
Location:
TEMPE, AZ
WEBSITE:
HTTPS://PIPER.ASU.EDU
Challenges / Opportunities
The aftermath of the COVID pandemic found the Piper Center with a brand-new leadership team and re-starting popular programs. Interviews revealed a lack of:
- Direction and process
- Role clarity,
- Implementing goals and ideas,
- Team identity
- Understanding of their “secret sauce”.
Recommendations & Implementations
Two MFI facilitators, Dean and Joanne Newlund, designed and facilitated a two-day live facilitation at the ASU Sky Song Campus. During the two days, participants developed plans and improved their interpersonal skills, knowing that a strategic plan is only as good as the team implementing it.
Results
- Aspirational Vision
- Clarity of the “customers” they serve.
- Development of customer promises
- A Compelling Mission Statement
- Artifacts of team activities and discussions
Follow Up
4 live full-day sessions to create the following:
- Team norms
- Strategies
- Goals
- Succession planning framework
- Decision-making process.