Nick Morgan: Being Heard in a Virtual World
About Dr. Nick Morgan: He is one of America’s top communication theorists and coaches. He is a passionate teacher committed to helping people find clarity in their thinking and ideas and then delivering them with panache. Fortune 50 companies have commissioned him to write for many CEOs and presidents. He has coached people to give Congressional testimony, appear on the Today Show, and deliver unforgettable TED talks. He has worked widely with political and educational leaders. And he has himself spoken, led conferences, and moderated panels at venues around the world. His latest book, on virtual communication, is Can You Hear Me? published by Harvard in 2018.
Nick’s methods, which are well-known for challenging conventional thinking, have been published worldwide. His acclaimed book on public speaking, Working the Room: How to Move People to Action through audience-centered Speaking, was published by Harvard in 2003 and reprinted in paperback in 2005 as Give Your Speech, Change the World: How to Move Your Audience to Action. His book on authentic communications, Trust Me, was published by Jossey-Bass in January 2009. His book on brain science and communication, Power Cues, was published by Harvard in 2014.
Nick served as editor of the Harvard Management Communication Letter from 1998 – 2003. In addition, he has written hundreds of articles for local and national publications. Nick is a former Fellow at the Center for Public Leadership at Harvard’s Kennedy School of Government. After earning his PhD. in literature and rhetoric, Nick spent several years teaching Shakespeare and Public Speaking at the University of Virginia, Lehigh University, and Princeton University. He first started writing speeches for Virginia Governor Charles S. Robb and found his own communications consulting organization, Public Words, in 1997. Nick attributes his success to his honest and direct approach that challenges even the most confident orators to rethink how they communicate.
In this episode, Dean Newlund and Nick Morgan discuss:
- Blindspots in communication
- Some tips on dealing with nerves
- Overcoming limitations in virtual communications
- Delegating tasks during a meeting
- Our fear response when communicating is a primordial instinct that is not relevant in our current day anymore. The tribe will not leave you to die to apex predators if you say something the wrong way anymore.
- Redefine nervousness into a feeling of fun, thrill, or excitement – like lining up for a rollercoaster ride.
- Virtual communications mess with our senses, and that affects our ability to communicate well and understand others. To combat this, play with the space a bit, use more hand gestures and try not to look at the screen that shows your face.
- Delegate an MC to keep track of and encourage audience participation in the meeting. It has to be someone other than the speaker, and it would be too much to handle for one person.
“All virtual relationships degrade over time; you need to have face-to-face meetings with business folks you have long-term relationships with.” — Nick Morgan.
See Dean’s TedTalk “Why Business Needs Intuition” here: https://www.youtube.com/watch?v=EEq9IYvgV7I
Connect with Nick Morgan:
Connect with Dean:
The Mission Statement E-Newsletter: https://www.mfileadership.com/blog/